Barber Appointment Conflict

OP

Viral case from X, rule on it: "I booked at 2:00, got moved to 2:30, then 3:15, and got cancelled after I said 'I'll wait'. Was I wrong?" The texts: Barber: "Can we push it to 3:15? Running behind, my 12:00 is still in the chair." Customer: "I'm already here. I booked 2:00 because I've got plans at 4. 2:30 was pushing it, 3:15 is cutting it way too close." Barber: "I already moved you to 2:30, the extra 45 mins is out of my control, you can't rush a fade. But I'll just refund you so I'm not rushed because you got plans." Customer: "I'll wait." Barber: "Nah it's cool, your reply threw me off. I don't want to work over that energy. Refund sent." Customer: "That's pretty unprofessional. I booked 2:00, you pushed it twice, then cancel after I said I'd wait. Wasted my gas and time." Then the barber blocked him.